Refund policy

Returns
Our policy lasts 15 days. If 15 days have gone by since your shipment, unfortunately we can’t offer you a exchange.For security and hygiene we do not accept returns intimate clothing or swimsuit.Returns of dresses are not accepted.We do not return money, we only offer a credit for your next purchase.Merchandise credit is valid for a period of 30 days.To be eligible for a return, your item must be  and in the same condition that you received it. It must also be in the original packaging.The store credit will be issued once the garment is received  and we verify that it is unused, in good condition and preserving its original packaging and labels.For assistance  please contact us at  pontechula20@gmail.com.

Sale items 
Only regular priced items may be exchanged unfortunately sale items cannot be exchanged.

Exchanges 
 If you need to exchange , send us an email at pontechula20@gmail.com and send your item to: Buzón 265 Calle Flor De Lis River Gardens , Canovanas PR 00729.

Shipping
To return your product, you should mail your product to: Buzón 265 Calle Flor De Lis River Gardens , Canovanas PR 00729.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.